Wira44 Terms & Conditions – Malaysia Betting Platform Usage Policy

To register and use the wira44 platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration. Wira44 has both a legal and moral responsibility to ensure our platform is not accessed by minors.
• You are registering as an individual for personal use only — not on behalf of anyone else, not as an agent, and not for any commercial purpose without prior written consent from wira44.
• You are not classified as someone with an active gambling problem, nor have you requested self-exclusion from any gambling platform.
• You are responsible for ensuring that your use of the wira44 platform complies with the laws of your place of residence. Wira44 is not liable for any violations of local laws by users.

During registration, you are required to provide accurate, complete, and up-to-date information. Wira44 reserves the right to request identity verification at any time, including copies of your identification card, utility bills, or bank statements. Failure to provide the required documents within the stipulated timeframe may result in a temporary account suspension.

You are fully responsible for all activity that occurs within your wira44 account. This includes:

• Keep your password and login credentials confidential. Do not share them with anyone.
• Notify wira44 immediately if you suspect that your account has been accessed without authorisation.
• Keeping your profile information — including your name, phone number, and bank or e-wallet details — accurate and up to date at all times.
• Be responsible for all bets placed through your account, regardless of whether they were made by you personally or by any third party you have granted access to.

Wira44 will never contact you by phone, WhatsApp, or email to request your password or any sensitive account information. If you receive any such communication, it is fraudulent — please report it to the wira44 support team immediately.

Wira44 offers a range of deposit methods suited for Malaysian players. All deposits are made in Malaysian Ringgit (RM).

• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• Wira44 reserves the right to decline or hold suspicious deposits pending further investigation.
• In the event of a failed deposit or any technical issue, please contact wira44 customer support with proof of the transaction (a screenshot or reference number) for resolution.
• Wira44 is not liable for delays caused by third-party system failures, such as those involving banks or e-wallet providers.

Wira44 is committed to processing all valid withdrawals within 15 minutes to your Malaysian bank account or e-wallet. Withdrawal terms are as follows:

• The minimum withdrawal amount is RM50 per request.
• Withdrawals must be made to the same payment method used for your most recent deposit, subject to case-by-case assessment.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Before your first withdrawal is approved, wira44 reserves the right to request full identity verification (KYC), including a copy of your MyKad and the last three months of bank statements.
• Bonus balances that have not met the rollover requirements cannot be withdrawn. Only real money that has fulfilled the applicable conditions may be withdrawn.

All bonuses and promotions offered by wira44 are subject to the specific terms stated alongside each offer. The following general conditions apply to all bonuses unless stated otherwise:

• Wagering requirements (rollover): All bonuses carry wagering requirements that must be met before any bonus winnings can be withdrawn. These requirements are expressed in the format "xN" — for example, 30x means you must wager the bonus amount 30 times.
• Welcome Bonus: Available to new members making their first deposit only. Each player is eligible to claim this bonus once per account lifetime.
• Validity period: Every bonus has a validity period. Any unused bonus or unmet wagering requirements within that period will expire automatically.
• Wagering limit during rollover: While fulfilling bonus wagering requirements, the maximum stake per round or match may be restricted. Exceeding this limit may result in the cancellation of the bonus and all associated winnings.
• Eligible games: Not all games contribute equally toward bonus wagering requirements. Slots typically contribute 100%, while roulette, blackjack, and other table games may contribute at a lower rate.

All bets placed on the wira44 platform — including Sports Betting, Live Casino, slots, e-sports, and virtual sports — are subject to the following rules:

• Once a bet has been confirmed, it cannot be cancelled or amended. Please review your bet slip carefully before confirming.
• In the event of a technical disruption or system error during gameplay, wira44 reserves the right to void the affected bets and return the wagered amount to your account balance.
• For Sports Betting, wira44 uses result data sourced from official league and sports governing bodies. In the event of any discrepancy between the results displayed on the platform and the official results, the official results shall be final.
• Bets placed on matches already in progress (in-play) are subject to real-time odds changes. The odds displayed at the time of confirmation are the final odds for that bet.
• Wira44 reserves the right to limit or decline unusually large bets, or bets that appear to exploit unintentional odds errors.

For any e-sports match that is cancelled or postponed more than 72 hours from the scheduled time, all bets will be voided and stakes refunded. For virtual sports bets, results are final once the simulated match concludes, as outcomes are generated by a certified RNG.

The following activities are strictly prohibited on the wira44 platform and may result in immediate account closure without notice and the freezing of all balances:

• Identity fraud: Registering using another person's name, MyKad number, or personal details.
• Money laundering: Using the wira44 platform to transfer or conceal funds obtained through illegal means.
• Collusion: Colluding with other players to cheat the system or exploit games.
• Use of automated software: Using bots, scripts, or third-party software to automate betting or gameplay without human involvement.
• Exploitation of errors: Deliberately exploiting technical bugs, odds errors, or system vulnerabilities for unfair gain.
• Using a VPN to bypass geographical restrictions: Using a VPN or IP-masking software to access the platform from a restricted location.
• Threats or harassment: Threatening or harassing wira44 staff or other players through any communication channel.

Wira44 reserves the right to close or suspend an account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Identity verification failed or registration information found to be false.
• Accounts that have been inactive (no logins or bets placed) for more than 12 consecutive months.
• Account closure requested by the player themselves, for any reason.
• Instructions from the relevant authorities.

If your account is closed at your own request or due to inactivity, any remaining real money balance (excluding bonuses that have not met the rollover requirements) will be returned to you upon completion of identity verification. This process takes between 5 and 10 business days.

If an account is closed due to a breach of terms, wira44 reserves the right to forfeit all remaining balances in the account, including any winnings earned during the period of the violation.

Wira44 shall not be held liable in the following circumstances:

• Financial losses resulting from unfavourable betting outcomes — betting is an inherently risky activity and no wins are guaranteed.
• Service disruptions caused by factors beyond wira44's control, including internet outages, power failures, or third-party system failures.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password or login credentials.
• Deposit or withdrawal processing delays caused by third-party banking systems or e-wallets.
• Content or information from external sources that may be accessed via links within the wira44 platform.

Wira44 believes that a responsible betting platform must provide tools and resources to support players who need help. The following tools are available free of charge to all wira44 members:

• Daily/Weekly/Monthly Deposit Limits: Set a maximum limit on the amount you can deposit within a specified period.
• Loss Limit: Set a maximum loss amount you are comfortable with over a given period.
• Session Time Limit: Limit how long you can play in a single continuous session.
• Temporary Suspension: Suspend your account for 24 hours, 7 days, or 30 days without having to provide any reason.
• Permanent Self-Exclusion: Request permanent account closure and blacklisting to prevent future re-registration.

Wira44 is only for users aged 18 and above. If you or someone you know is struggling with gambling-related issues, please contact Talian Kasih 15999 — a free, confidential helpline available 24 hours a day. You may also visit the Malaysian Ministry of Health website for more information on problem gambling assistance.

Wira44 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. In the event of material amendments (significant changes that affect users' rights or obligations), wira44 will:

• Notifying players via email or in-platform notification at least 7 days before the amendment takes effect.
• Displaying a clear change notice on the platform's main page.
• Recording the "Last Updated" date at the top of this document.

Your continued use of the wira44 platform after any amendments take effect will be considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account before the amendment's effective date.